We have been with progressive for 18+ but Have to give a one star with this experience. We hit a big rock on the highway. Randell Fergen repair rep . argued with me; claimed I was off roading in my car, which I have never done . Randell told me “this was not an isolated incident”. Because my other wheels had scratches according to him. The auto shop they picked and Randell told me it the wheel just needs a balance . Randell quoted me the price I would have to pay for the balance. I took the car to Discount Tire since the balance is covered. Discount told me “the wheel is bend badly” We called back to the rep Kiera Washington to update her and ask for a new repair rep. She said she could not and when I asked to speak to her supervisor she said “ I’m not dealing with you” and hung up on me ????

I have Progressive and was Rear ended by a guy that also had Progressive Insurance His Fault In Minnesota took over 4 months to be contacted for est then they send me a check no explanation of why they didn't cover mechanical repairs caused by accident and decided $60 hr for auto body labor -I charge $120 hr I restore Classic cars - lost my business

Simple online quoting and purchase. excellent mobile app. claims filing via phone, website or app. Combines competitive rates with excellent customer experience. Progressive provides all of the coverage a small business needs. not to mention its financial strength

I had a very bad experience with Progressive. They took away my money 2 times in the past 15 years. Their customer service and claim handling is bad irreliable. I do not recommend them and there's no chance that I will do further business with them.